Shipping & Returns
From the artisan workshops of Vietnam to your home in the United States, we ensure every piece of In2Out furniture travels with the same care and precision used in its creation.
International Logistics
Each piece is handcrafted in our dedicated Vietnam atelier. We utilize climate-controlled ocean freight to protect natural wood fibers from humidity fluctuations during the trans-Pacific journey.
Our partners in Ho Chi Minh City oversee white-glove packing, ensuring specialized protective layering for delicate rattan and solid walnut details.
Domestic US Shipping
Once your order reaches our California distribution center, we coordinate with specialized furniture carriers for last-mile delivery.
- check_circle Curbside Delivery (Standard): Free
- check_circle White Glove Assembly: $199
- check_circle Average Transit: 7–14 Business Days
Serving all 48 contiguous states
Our Quality Promise
We stand behind the artistry of our craft. If a piece doesn't perfectly resonate with your space, we offer a streamlined exchange and return process designed for your peace of mind.
30-Day Window
Notify us within 30 days of delivery. Items must be in original, unassembled condition with all packaging materials preserved.
Quality Inspection
Every return undergoes a rigorous quality check by our furniture specialists to ensure the integrity of the artisanal work remains intact.
Simple Pickup
We coordinate the return freight. A flat-rate return shipping fee of 15% will be deducted from your final refund to cover specialized transport.
Need custom assistance?
Our concierge team is available to discuss specific logistics or bulk order requirements.
CONTACT CONCIERGE